Privacy Policy
At ROCKERHOLIQ, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit rockerholiq.com (the “Website”), and when you interact with our brand.
By using the Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use the Website.
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1. Information We Collect
We collect the following types of personal and non-personal information:
a. Personal Information You Provide
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party gateways)
• Account login details
• Any other data you submit when contacting us or placing an order
b. Automatically Collected Information
When you visit the Website, we may automatically collect:
• IP address
• Browser type and version
• Device type
• Time zone
• Pages you visit
• Cookies and usage data (see Section 6)
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2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Manage your account and preferences
• Communicate order updates and respond to inquiries
• Send marketing emails (only with your consent)
• Personalize your shopping experience
• Improve our Website and customer service
• Detect and prevent fraud or unauthorized activity
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3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following cases:
• Service Providers: We may share data with third-party vendors (e.g., payment processors, shipping companies, website hosting services) who perform services on our behalf.
• Legal Requirements: We may disclose information if required to do so by law or to protect the rights, property, or safety of ROCKERHOLIQ, our customers, or others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request deletion of your personal information at any time by contacting us (see Section 10).
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5. Data Security
We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
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6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enable website functionality (e.g., shopping cart)
• Understand how you interact with the Website
• Personalize your experience
• Analyze performance and improve our services
You can control or disable cookies through your browser settings, but this may affect certain features on the Website.
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7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access the personal data we hold about you
• Correct or update your personal data
• Request deletion of your data
• Object to or restrict how we use your data
• Withdraw consent to marketing communications at any time
To exercise these rights, contact us at: support@rockerholiq.com
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8. Children’s Privacy
Our Website is not intended for individuals under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
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9. International Data Transfers
If you are accessing the Website from outside Nigeria, your information may be transferred to, stored, or processed in a country different from your own. By using our Website, you consent to this transfer.
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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
ROCKERHOLIQ
Email: privacy@rockerholiq.com
Instagram: @rockerholiq
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11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. We encourage you to review this page periodically for any changes.